How to get the Whitelabel?

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Whitelabel allows you to have the Chatrace platform under your own domain, brand name, color and icon.

The Whitelabel Setup fee is 99 USD, you can pay it HERE

After you pay for the Whitelabel setup fee.

1 – Point your subdomain to

Create a subdomain like on your DNS settings of your domain and create a CNAME record with value

It will take up to 24 hours for your new configuration to propagate over the internet. You can click here to check if your configuration is ready. You should see a screen like the image below. If you have Cloudflare, you will always see Cloudflare but we will be able to set up your Whitelabel.

2 – Submit information to setup your whitelabel

Send an email to with the below information to setup your Whitelabel.

Whitelabel Name: This is the of your platform name. You can use your brand name.

Subdomain: where the dashboard will be assessed. Example:

Domain: You can get from the subdomain. For example, if the subdomain is, the domain is but you are free to provide any domain.

Icon: We recommend an icon of 500×500

After you submit the information, we will set up your Whitelabel in maximum 48H.

3 – Access the Whitelabel dashboard

https://YOUR_SUBDOMAIN/en/login your clients will access and built bots on this link.

https://YOUR_SUBDOMAIN/admins/en/login on this link you will be able to manage your Whitelabel.

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