Frequently Asked Questions
A chatbot is always available to serve your customer 24/7. A chatbot can save you a lot of time and money by automating repetitive tasks like qualifying leads or answering questions of your customers. By offering instatily response to your customer, your business will build trust and boost conversions and sales.
Yes, You can have a Whitelabel version of Chatrace. You will be able to use your own brand name, domain, and logo. Learn More
No.
Yes, If you are unhappy with our service, we offer a 30-day money-back guarantee on any plan.
Flow Protection: Agencies can create flows and install them in their client accounts as a template. You can control the visibility of the contents of flows for accounts that install your template.
Admins Roles: You have the option to don't give your client permission to access the Flows while giving him permission to access other resources like Contacts, Inbox, Analytics ...
Bot Protection: When you connect a Facebook page, Instagram account, or WABA of your client, no other admin of the same resource can connect it again. This will prevent anyone from becoming an admin of the bot without your consent.
Gain bot ownership: Agencies have a link that they can send to their clients to create their accounts. After your clients create the account, you will be automatically added as an admin of the bot, and the bot ownership will be transferred to you. Your clients can't remove you as admin.
Template Store: We have a Marketplace of templates and flows. We are continuing to add free templates and flows to help you create bots faster. Visit Marketplace
Pro Plan for Free: Free plan for demo bots with access to all features. Just include the phrase Demo bot on any Facebook page and our system will automatically set a free plan.
Admins Roles: You have the option to don't give your client permission to access the Flows while giving him permission to access other resources like Contacts, Inbox, Analytics ...
Bot Protection: When you connect a Facebook page, Instagram account, or WABA of your client, no other admin of the same resource can connect it again. This will prevent anyone from becoming an admin of the bot without your consent.
Gain bot ownership: Agencies have a link that they can send to their clients to create their accounts. After your clients create the account, you will be automatically added as an admin of the bot, and the bot ownership will be transferred to you. Your clients can't remove you as admin.
Template Store: We have a Marketplace of templates and flows. We are continuing to add free templates and flows to help you create bots faster. Visit Marketplace
Pro Plan for Free: Free plan for demo bots with access to all features. Just include the phrase Demo bot on any Facebook page and our system will automatically set a free plan.
Yes, since May 19th, 2022, Meta (formerly Facebook) has made access to the Official WhatsApp Business API free for all businesses around the world.
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You are charged the same day you upgrade to the paid plan. The day you upgrade your account will determine your billing cycle. For example, if you upgrade on the 2nd of the month, you will always be billed on the 2nd.
Yes, Chatrace is GDPR compliant. Read our Privacy Policy to lean more. Our server is located in EU, if you need a DPA click here.
